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#341 Ton in Shawlands

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Posted 20 August 2019 - 06:03 PM

Let's try and re-purpose the things that don't do what they were meant to do in the first place, with Morton's level of expertise, good call! (from a comedy/black humour ooint of view).
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#342 adder4

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Posted 22 August 2019 - 01:59 PM

Just been on the phone to Morton about my fan card I ordered  15/7/19 to get posted cost £4  called twice told it would be posted and nothing .I find out today that last years season ticket can be used as a fan card if not renewing but there is not one bit of info on the Morton ticket site explaining this I would have saved me  £4.


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[MADNESS IS ALL IN THE MIND

#343 BishopLenBrennan

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Posted 22 August 2019 - 02:15 PM

Just been on the phone to Morton about my fan card I ordered  15/7/19 to get posted cost £4  called twice told it would be posted and nothing .I find out today that last years season ticket can be used as a fan card if not renewing but there is not one bit of info on the Morton ticket site explaining this I would have saved me  £4.

 

Oh Morton, never change :lol: 


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You address me by my proper title, you little bollocks! 


#344 astuartm

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Posted 22 August 2019 - 10:56 PM

Has anybody with a fan card got problems buying tickets online. When I go to select match the next thing it asks is to select the block where you want to buy, but there are no blocks on the screen to select from so can't purchase a ticket..


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#345 Charles_Joe

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Posted 22 August 2019 - 11:24 PM

Has anybody with a fan card got problems buying tickets online. When I go to select match the next thing it asks is to select the block where you want to buy, but there are no blocks on the screen to select from so can't purchase a ticket..


It’s utterly ridiculous this is still an issue. Get this two bob nonsense chased and install a normal working ticket system, as a matter of urgency.
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#346 TRVMP

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Posted 23 August 2019 - 12:20 AM

Our previous CEO wasn't aware of any issues, remember.
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Now before Gavin goes, I'd like to ask him one more question.


Do you like Abba?


#347 irnbru

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Posted 23 August 2019 - 07:23 AM

Has anybody with a fan card got problems buying tickets online. When I go to select match the next thing it asks is to select the block where you want to buy, but there are no blocks on the screen to select from so can't purchase a ticket..



Worked ok for me. Still says collect ag office and when using existing card details it allows others to be added which could be a bit confusing for users along with the whole block thing (if it works).

The bit that worries me more though is them having a responsibility to securely store my details when they can't get the basics right.

The site really needs redeveloped.
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#348 Deego

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Posted 23 August 2019 - 07:28 AM

Has anybody with a fan card got problems buying tickets online.


Always.
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#349 Jamie_M

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Posted 23 August 2019 - 09:17 AM

Worked ok for me. Still says collect ag office and when using existing card details it allows others to be added which could be a bit confusing for users along with the whole block thing (if it works).

The bit that worries me more though is them having a responsibility to securely store my details when they can't get the basics right.

The site really needs redeveloped.


If you are saying it worked, could you try helping by telling people what you used (phone, laptop, browser).

Tried last home game and didn't work on Edge, IE, Chrome or Firefox on the laptop. Seemed to work on mobile.

There was also the issue that the site is charging completely different prices from what the website says they should be and different again from what the match preview says they should be.
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#350 Jamie_M

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Posted 23 August 2019 - 09:18 AM

Our previous CEO wasn't aware of any issues, remember.


Is the new CEO aware...
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#351 irnbru

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Posted 23 August 2019 - 10:29 AM

If you are saying it worked, could you try helping by telling people what you used (phone, laptop, browser).

Tried last home game and didn't work on Edge, IE, Chrome or Firefox on the laptop. Seemed to work on mobile.

There was also the issue that the site is charging completely different prices from what the website says they should be and different again from what the match preview says they should be.


Chrome on android.
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#352 irnbru

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Posted 23 August 2019 - 10:29 AM

Is the new CEO aware...


Aye, that's a good question.
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#353 Jamie_M

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Posted 23 August 2019 - 10:33 AM

Chrome on android.


Only thing that let me get to checkout also.
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#354 bob_the_builder

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Posted 23 August 2019 - 11:23 AM

Has anybody with a fan card got problems buying tickets online. When I go to select match the next thing it asks is to select the block where you want to buy, but there are no blocks on the screen to select from so can't purchase a ticket..

  

yep i get the same problem when using the site on Chrome or Microsoft Edge.  Don't even ask what madness occurs when I try it on Internet explorer!!

Only works for me through my iPhone.


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here today, gone to hell

#355 HamCam

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Posted 23 August 2019 - 12:10 PM

The problem is with your choice of browser. Golden tan maintained it was not an issue but when did he last pay for a ticket to a game of football?

The fan card has been a waste of time for me and the end result it I am attending less games. It could only be Morton
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#356 Alan_Partridge_Ton

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Posted 23 August 2019 - 12:20 PM

The problem is with your choice of browser. Golden tan maintained it was not an issue but when did he last pay for a ticket to a game of football?

The fan card has been a waste of time for me and the end result it I am attending less games. It could only be Morton


Come out ye Golden Tan...
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#357 Stevie Aitken's Love Child

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Posted 23 August 2019 - 02:08 PM

It works via chrome on my phone but the site is a real mess and it still tells me to pick up the ticket at the ticket office. It really does need sorted as a priority.


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#358 Deego

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Posted 23 August 2019 - 05:01 PM

Anyone know if they take card payments at the ticket booth?
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#359 GiGi

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Posted 23 August 2019 - 05:56 PM

Anyone know if they take card payments at the ticket booth?


Think they have at least 1 card reader aye.
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Peter Weatherson is the greatest player since Ritchie, and should be assigned 'chairman for life' 


onsP5NR.jpg

#360 Deego

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Posted 23 August 2019 - 06:02 PM

Ran up to the shop to lift money but cheers.
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