A pal of mine who supports Dundee United was denied entry last night because he was late in turning up at the ground.
Not that it should need explaining, but when in the Norseman he had to deal with a phone call that was a bit of a family emergency, and by the time he got round to leaving to go to the ground, the gates were all locked.
He approached a steward to see if he could gain entry to the ground and the steward radioed his supervisor, who said under no circumstances would he be allowed in, despite having no idea of the circumstances surrounding his late arrival, and the fact that he had bought a valid match ticket.
It will come as no surprise that he described the supervisor on the other end of the radio as female and “very aggressive” in her tone. Said supervisor did not, of course, attend the scene in person to explain why my pal wouldn’t be getting in.
I understand there may be a cut off point to get entry to a game, but to be told that “under no circumstances” will he be permitted entry, is completely unacceptable imho. People encounter issues in their day-to-day lives, being treated like that be someone whose job role is customer service shouldn't happen, and was an embarrassment to me when he told me how my club were treating him.
I doubt it’ll take much joining up of dots to establish who the female supervisor is, and I’m 99.99% sure that it was the same woman who we constantly complain about on here.
It’s about time she lost her job.