Commercial Activity

[The Bewilderedbeast]

On 8/5/2024 at 9:18 PM, The Bewilderedbeast said:

I see the Team Ton sign ups started today and the kids were given flags, bur will they be allowed in with them on the stick. 

Standing by for Gruppenfuher Helga to swoop

Wish I was as good at picking the lottery numbers.

Weans not being allowed in with their flags apparently.

If there's a ban on flags, why give them one as part of the package. Why not a scarf, hat or t-shirt?

[TRVMP]

In fairness the original idea was a small jar of sulphuric acid and a signal flare. 

[Stevie Aitken's Love Child]

55 minutes ago, The Bewilderedbeast said:

Wish I was as good at picking the lottery numbers.

Weans not being allowed in with their flags apparently.

If there's a ban on flags, why give them one as part of the package. Why not a scarf, hat or t-shirt?

There's plenty of weans with those flags in the ground.

[The Bewilderedbeast]

1 minute ago, Stevie Aitken's Love Child said:

There's plenty of weans with those flags in the ground.

Glad to hear that, someone posted on the matchday thread that they weren't allowing them in.

[SassenachTon]

On 8/9/2024 at 8:19 AM, BishopBrennan said:

I'll be moving abroad a few games into the season

Rome lost its appeal Bish? Have they finally excommunicated you? Or was the heat being turned up on that money resting in your account?

Edited August 10 by SassenachTon

[vikingTON]

1) The shan turnstiles being fucked again for the opening home game of the season. Handheld scanners seemed to work just fine though - it's almost as if the 'upgrade' was a pointless white elephant project all along. 

Get 'Iron Man' in The Hague for trashing Cappielow for this. 

2) Our in-house catering didn't seem to go too well either, with the facilities, err, easily running out of pies at half time.  

Not a having a wide range of products in the early days of operation might be reasonable, but really - if you're taking it in house then you can therefore fire up to Alexander's* in the dirty wee Port or any other local supplier to get sufficient supplies of the products you're actually planning to sell on match day. 

Looks like an uphill struggle to achieve the dramatic 500% increase in catering sales that Raith claim funds their entire first team budget. 

[Alibi]

Also regarding catering. I tried to pay £3:50 for a steak pie but I had forgotten there is a minimum £5 spend before you can use anything other than cash. I ended up just not having a pie as I had no cash. Given I can buy stuff for under a pound in Tesco using my phone with no problem, what’s the problem here?q

[LargsTON]

8 hours ago, vikingTON said:

Looks like an uphill struggle to achieve the dramatic 500% increase in catering sales that Raith claim funds their entire first team budget. 

Raith actually popped into my mind when you mentioned catering.  It was my first visit in a few years last season and I was very impressed at their set up.  Night and day from our tinpot operation.  Card payments, actual fizzy juice pumps as opposed to warm coke poured from a bottle, everything clearly defined on a menu, the staff not falling over each other trying to serve.  Basically the way it should be.  I've no idea what revenue it brings it but what a difference.

[Mr.Blue]

Just now, Alibi said:

Also regarding catering. I tried to pay £3:50 for a steak pie but I had forgotten there is a minimum £5 spend before you can use anything other than cash. I ended up just not having a pie as I had no cash. Given I can buy stuff for under a pound in Tesco using my phone with no problem, what’s the problem here?q

Perhaps theres a charge to club if it's under a fiver hence that rule? Could you not just have bought a juice/ Bovril as well?

[LargsTON]

2 minutes ago, Alibi said:

Also regarding catering. I tried to pay £3:50 for a steak pie but I had forgotten there is a minimum £5 spend before you can use anything other than cash. I ended up just not having a pie as I had no cash. 

I never even knew you could pay with card.  Is this new this season?  

[Mr.Blue]

4 minutes ago, LargsTON said:

I never even knew you could pay with card.  Is this new this season?  

Last season too. There's been a sign up for a while.

[LargsTON]

9 minutes ago, Mr.Blue said:

Last season too. There's been a sign up for a while.

Ffs maybe it's just because I've never seen anyone pay by card.

[HamCam]

1 hour ago, Alibi said:

Also regarding catering. I tried to pay £3:50 for a steak pie but I had forgotten there is a minimum £5 spend before you can use anything other than cash. I ended up just not having a pie as I had no cash. Given I can buy stuff for under a pound in Tesco using my phone with no problem, what’s the problem here?

The fee for transactions below a certain level can result in a loss to the seller. Not an issue for the big boys who are able to negotiate better terms hence why lots of 'smaller' outlets have a minimum charge for card use.

As for running out of pies and juice at the first league home fixture that is completely unacceptable. The frequency with which we are pleaded with to attend Cappielow is rarely matched by the same effort to make the matchday experience worthwhile. Probably not a major issue for the regulars who are used to being treated with disdain but what impression does it give to those we encourage along? Sadly Morton continue to make promises but fail to deliver.

 

Edited August 11 by HamCam

[Mr.Blue]

1 hour ago, LargsTON said:

Ffs maybe it's just because I've never seen anyone pay by card.

I don't think they publicised it too much to be honest. Just a sign about the minimum 5er spend.

[Cartoon Head]

13 hours ago, vikingTON said:

1) The shan turnstiles being fucked again for the opening home game of the season. Handheld scanners seemed to work just fine though - it's almost as if the 'upgrade' was a pointless white elephant project all along. 

Get 'Iron Man' in The Hague for trashing Cappielow for this. 

2) Our in-house catering didn't seem to go too well either, with the facilities, err, easily running out of pies at half time.  

Not a having a wide range of products in the early days of operation might be reasonable, but really - if you're taking it in house then you can therefore fire up to Alexander's* in the dirty wee Port or any other local supplier to get sufficient supplies of the products you're actually planning to sell on match day. 

Looks like an uphill struggle to achieve the dramatic 500% increase in catering sales that Raith claim funds their entire first team budget. 

We never had this problem before until that Dale took over.

[BishopBrennan]

I went for a pie at 3.20, only to be told there was no hot food until half time. The queue at half time was all the way down to the stairs at the end of the Cowshed, so I tried again at 4.05 and the pie stall was shut. The pie stall staff saying 'oh this is a shambles since the club took it over' isn't exactly a professional look either. An absolute farce that needs sorted ASAP. 

[Alibi]

6 hours ago, Mr.Blue said:

Perhaps theres a charge to club if it's under a fiver hence that rule? Could you not just have bought a juice/ Bovril as well?

I would have bought an irn bru but they insisted it had to be poured into a paper cup so I declined. Takes 2 hands to eat a pie when it’s in a wee foil container and I don’t have 3 hands. I’ll remember to bring cash next game.

[Toby]

Think it was just before 3.20 I went to the pie stall and was greeted with a shrug of the shoulders and “nothing until half time” response, but I didn’t pursue and explanation.

I was with my pal’s daughter’s boyfriend, who was a Brentford fan visiting Cappielow for the first time. I’d sold him on the merits of a kebab pie but no, nothing.

I then asked for a Coke for my pal who was still in the Cowshed, but they only had Diet Coke or Irn Bru. I just thanked them and walked away. Having worked in catering until only a few years ago, there was nothing our bosses hated more than seeing a customer walking away saying “Nah, you’re alright”, but it looks as though Morton saw quite a lot of that. Really, really poor.

All this while Partick, St. Mirren and Falkirk, all of whom have contracts with Pie Sports, are promoting special menus week on week. While I wouldn’t give these clubs a penny more than I have to, some of my mates spoke very highly of what they had at Firhill last week.

The lad from London however was very impressed with Cappielow, as was a boy from Braintree I spoke to at the Alloa game. It’s clearly got its charms, and the Cowshed fans group have done a good job of decorating it, but there strikes me as a complete lack of commitment from the club- we’re heading down the slippery slope of not doing the basics that besmirched the Rae era.

No programmes on the first day, with no indication as to why, or whether they’ll be back, a total clusterfuck of a catering operation, turnstile software packing in, kids who received flags from the club not allowed to bring them in while other kids are. Not a great charge sheet.

I also noted around 2pm when I went to the merchandise stall that kids were able to walk into the ground unsupervised by adults. I don’t object to this at all, quite the opposite in fact. But is this a policy that has been communicated or is consistently followed? I’ve not heard whether or not the weans are now allowed in without adult supervision. Are other kids being told they can’t go in at busier times?

And of course, the age old problem that never seems to far away from Cappielow. Could anybody verify the identity of the steward who is hiding their identity from a Hamilton fan in order to prevent him from complaining? Shouldn’t take a Rocket Scientist. Didn’t the club release a statement on Friday telling us that stewards are there to help fans? Why the complete lack of transparency?

 

Not that it would make a great deal of difference given that this steward is a protected species and the club don’t really do answering emails anyway, but along with a whole host of new problems, we’ve still got the old ones, which shouldn’t be ignored either.

On the discussion about Dale the other week, I said I reckon the honeymoon is over, which was probably quite diplomatic. Things really have to improve.

[Cet Homme Charmant]

I was wondering if any other overseas fans have had problems paying for the livestream subscription? PayPal is the only payment option, but despite multiple attempts to pay with this method it kept getting rejected without any explanation. No idea why as I've used PayPal for all previous streaming payments. 

Luckily I was given a one-off access code to get yesterday's match, so many thanks to Gareth for arranging that at short notice. Hopefully next week I can pay by another method, but I was wondering anyone else had issues with the PayPal payment. I used it last week for other purchases without a problem, so it's a bit annoying.

[Jamie_M]

Just now, Cet Homme Charmant said:

I was wondering if any other overseas fans have had problems paying for the livestream subscription? PayPal is the only payment option, but despite multiple attempts to pay with this method it kept getting rejected without any explanation. No idea why as I've used PayPal for all previous streaming payments. 

Luckily I was given a one-off access code to get yesterday's match, so many thanks to Gareth for arranging that at short notice. Hopefully next week I can pay by another method, but I was wondering anyone else had issues with the PayPal payment. I used it last week for other purchases without a problem, so it's a bit annoying.

Wasn't there an issue last year where all the orders of the Matchwinner kits that chose PayPal had their payment refunded because the club hadn't sorted their PayPal registration or something.

They're not very good at the PayPal thing.